Contact & Support
Have questions regarding SocialDispatch, Meta App Review compliance, X API integration, or need technical assistance? Our support and engineering teams are ready to help.
Direct Inquiries
SocialDispatch Engineering
100 Innovation Way, Suite 400
San Francisco, CA 94105
Meta Reviewers
If you are a Meta App Reviewer evaluating our Facebook or Instagram integration, you may reference our dedicated review documentation and test environment instructions directly.
View App Setup ChecklistSend us a message
Fill out the form below and an engineer or support agent will reply promptly.
Frequently Asked Questions
Common questions concerning channel connections, permissions, and social media app review.
How do I connect a Facebook Page or Instagram Business Account?
Go to Connected Channels (/accounts) and click Connect Channel. You will be redirected through official Meta OAuth where you can select the Facebook Pages or Instagram Professional accounts you administer.
Why does SocialDispatch request pages_manage_posts permission?
This permission is strictly required by Meta Graph API to publish posts and upload images to your authorized Facebook Pages on your scheduled timeline.
How does the BullMQ posting queue work?
When you schedule posts or drop them into posting slots, SocialDispatch registers a delayed job in Redis BullMQ. When the slot arrives, an automated background worker delivers the post with automatic retries.
How do I delete my data or revoke Facebook permissions?
You can disconnect any channel in Connected Channels, remove SocialDispatch from your Facebook Settings > Apps & Websites, or use our automated User Data Deletion form at /data-deletion.